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B2B Supplier FAQ
What is your Minimum Order Quantity (MOQ) for bulk orders?
Our standard MOQ for stock items is 10-50 pieces. For fully customized designs (OEM), MOQ typically starts from 100 pieces per design, depending on mold complexity. We support small trial orders for market testing.
Do you offer samples before placing a bulk order?
Yes, we recommend ordering samples to verify material quality and realistic detail. Sample fees apply but can be deducted from your first official bulk order for long-term partners.
Can you produce custom designs based on our photos or 3D files?
Absolutely. We specialize in OEM/ODM services. Provide high-resolution photos, sketches, or 3D files, and our engineering team will create custom molds meeting your exact specifications.
What grade of silicone material do you use?
We use premium medical-grade or food-grade liquid silicone that is skin-safe, non-toxic, odorless, and highly elastic for comfortable fit and long-term durability.
How realistic are your silicone masks compared to latex versions?
Silicone masks offer superior realism with translucent material like human skin, ultra-fine detail reproduction, and facial movement capability, making them preferred for high-end collectors and professional applications.
Do you provide custom packaging and private labeling?
Yes, we support full branding services including customized color boxes, storage bags, and insert cards with your company logo for retail-ready products.
Do you ship worldwide? What are the logistics options?
We ship to over 100 countries. Options include DHL/FedEx/UPS for urgent orders and specialized DDP sea/air lines for bulk shipments to simplify customs clearance in US, Europe, and Southeast Asia.
What is the lifespan and maintenance requirements?
With proper care, our silicone masks last several years. Clean with mild soap and water after use, apply light talcum powder, and store in cool, dry place away from direct sunlight.
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